@Dash what came into the leasing inbox overnight?
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Overnight mail to the shared leasing address arrives in the channel already sorted: what needs a person today, what Dash has drafted for approval, and what it filed on its own, with the one message that does not belong to leasing called out.
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14 messages since 6 PM. Three need you, five have drafts waiting, six are filed.
- Needs a person · a resident at Chandler Heights giving notice for 30 September, a prospect asking to tour two units on Saturday, and an owner asking why the August statement is lower
- Drafted for your approval · four tour confirmations and one waitlist reply, all in your direct messages
- Filed · three listing-site auto-alerts, two delivery receipts, one duplicate of a message already answered yesterday
One of these is not a leasing message. The owner asking about the August statement is an accounting question that landed here because the reply-to on the statement is the leasing address. That is the third time this month.
👀 4
Which notice is that? We had 5D listed as renewing.
Chandler Heights 5D, and you are right that it was marked renewing. The resident replied to the renewal offer with a notice instead, so the file still says renewal and the mail says vacate. The mail is newer.
Treat it as a notice for 30 September unless the resident says otherwise. I have not changed anything in the record.
Approve the five drafts. And route statement questions to accounting from now on.
The five drafts still need your approval in your direct messages, one tap each. I do not send resident or prospect mail on my own, even when you tell me to approve.
The routing rule is in place: anything about a statement, an owner draw or a disbursement gets summarized to accounting instead of leasing, and I will post one line here so you can see it went.
Teams @Dash what came into the leasing inbox overnight?
14 messages since 6 PM. Three need you, five have drafts waiting, six are filed.
- Needs a person · a resident at Chandler Heights giving notice for 30 September, a prospect asking to tour two units on Saturday, and an owner asking why the August statement is lower
- Drafted for your approval · four tour confirmations and one waitlist reply, all in your direct messages
- Filed · three listing-site auto-alerts, two delivery receipts, one duplicate of a message already answered yesterday
One of these is not a leasing message. The owner asking about the August statement is an accounting question that landed here because the reply-to on the statement is the leasing address. That is the third time this month.
👀 4
Which notice is that? We had 5D listed as renewing.
Chandler Heights 5D, and you are right that it was marked renewing. The resident replied to the renewal offer with a notice instead, so the file still says renewal and the mail says vacate. The mail is newer.
Treat it as a notice for 30 September unless the resident says otherwise. I have not changed anything in the record.
Approve the five drafts. And route statement questions to accounting from now on.
The five drafts still need your approval in your direct messages, one tap each. I do not send resident or prospect mail on my own, even when you tell me to approve.
The routing rule is in place: anything about a statement, an owner draw or a disbursement gets summarized to accounting instead of leasing, and I will post one line here so you can see it went.