@Dash pull rent arrears across the portfolio and draft follow-ups. Do not send anything.
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Draft rent arrears follow-ups for approval
Dash pulls rent arrears across six communities, drafts a follow-up for each resident pitched to how far behind they are, and holds every one of them in the thread until a person approves. Nothing is sent by Dash.
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Understood, and worth saying plainly: I do not send resident communications at all. I draft them and hand them back here.
Arrears as at today: nine residents, $8,420
- Mesa Gateway: 3 residents, $3,150. Includes the only account past sixty days.
- Scottsdale Ranch: 2 residents, $2,090.
- Camelback Terrace: 2 residents, $1,640.
- Chandler Heights: 1 resident, $980.
- Desert Ridge Villas: 1 resident, $560.
- Ironwood Crossing: none.
Nine drafts, pitched three ways
- Under thirty days (five residents): short, assumes it was missed rather than withheld, gives the amount and the date.
- Thirty to sixty days (three residents): names the amount, offers a payment arrangement, states what happens next.
- Past sixty days (one resident): formal, references the lease clause, and flagged for Aaron rather than drafted for routine sending.
The nine drafts are in the thread below. Approve the ones you are happy with and they come back to you as final text to send. The sixty day account I would not send at all without Aaron looking at it first.
👀 3
The under thirty day ones read fine. Soften the thirty to sixty batch, two of those are good residents who lost a job.
Redrafted the three mid-range letters: the payment arrangement now leads rather than appearing after the demand, and the line about further action is gone. Same amounts, same dates, different tone. They are waiting on your approval, still unsent.
Approved for the five short ones. Holding the rest until Aaron reads them.
✅ 2
Teams @Dash pull rent arrears across the portfolio and draft follow-ups. Do not send anything.
Understood, and worth saying plainly: I do not send resident communications at all. I draft them and hand them back here.
Arrears as at today: nine residents, $8,420
- Mesa Gateway: 3 residents, $3,150. Includes the only account past sixty days.
- Scottsdale Ranch: 2 residents, $2,090.
- Camelback Terrace: 2 residents, $1,640.
- Chandler Heights: 1 resident, $980.
- Desert Ridge Villas: 1 resident, $560.
- Ironwood Crossing: none.
Nine drafts, pitched three ways
- Under thirty days (five residents): short, assumes it was missed rather than withheld, gives the amount and the date.
- Thirty to sixty days (three residents): names the amount, offers a payment arrangement, states what happens next.
- Past sixty days (one resident): formal, references the lease clause, and flagged for Aaron rather than drafted for routine sending.
The nine drafts are in the thread below. Approve the ones you are happy with and they come back to you as final text to send. The sixty day account I would not send at all without Aaron looking at it first.
👀 3
The under thirty day ones read fine. Soften the thirty to sixty batch, two of those are good residents who lost a job.
Redrafted the three mid-range letters: the payment arrangement now leads rather than appearing after the demand, and the line about further action is gone. Same amounts, same dates, different tone. They are waiting on your approval, still unsent.
Approved for the five short ones. Holding the rest until Aaron reads them.
✅ 2