@Dash who should be the onboarding buddy for the new support engineer? London, remote.
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Pair a new hire with an onboarding buddy
Dash suggests a buddy from the org chart based on team, timezone and current load, explains why each candidate fits, makes the introduction once a human picks, and checks in at two weeks to see whether the pairing actually worked.
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Three candidates from the org chart, ranked by overlap rather than seniority.
- Iris · support, London, 8 months in so onboarding is still recent. Currently buddy to nobody.
- Ravi · support, Manchester, 3 years in, deepest product knowledge. Already buddy to one person who started last week.
- Devon · support, Lisbon, 1 year in, one hour ahead. Not currently a buddy.
My read is Iris. Same timezone, same team, and someone eight months in remembers what was confusing better than someone three years in. Ravi is the better expert and the worse buddy, and he already has one.
Agreed, Iris. Make the intro.
Introduction drafted and waiting on your approval, since it goes to two people directly. It explains what a buddy is expected to do here, which is the part that usually gets skipped.
One thing to know. Iris has three days of leave booked in the new hire's first two weeks. That is fine for a buddy but not for a trainer, so keep the product walkthrough with the manager.
I will check in with both of them at the two week mark and tell you if the pairing is not working.
Teams @Dash who should be the onboarding buddy for the new support engineer? London, remote.
Three candidates from the org chart, ranked by overlap rather than seniority.
- Iris · support, London, 8 months in so onboarding is still recent. Currently buddy to nobody.
- Ravi · support, Manchester, 3 years in, deepest product knowledge. Already buddy to one person who started last week.
- Devon · support, Lisbon, 1 year in, one hour ahead. Not currently a buddy.
My read is Iris. Same timezone, same team, and someone eight months in remembers what was confusing better than someone three years in. Ravi is the better expert and the worse buddy, and he already has one.
Agreed, Iris. Make the intro.
Introduction drafted and waiting on your approval, since it goes to two people directly. It explains what a buddy is expected to do here, which is the part that usually gets skipped.
One thing to know. Iris has three days of leave booked in the new hire's first two weeks. That is fine for a buddy but not for a trainer, so keep the product walkthrough with the manager.
I will check in with both of them at the two week mark and tell you if the pairing is not working.